SHIPPING RATES

WE ARE CURRENTLY OFFERING COMPLIMENTARY WORLDWIDE SHIPPING AND RETURNS.

FINAL ORDER DATES FOR HOLIDAY DELIVERY

SWEDEN - DECEMBER 19th

DENMARK & NORWAY - DECEMBER 19th

UNITED KINGDOM - DECEMBER 19th

EUROPEAN UNION - DECEMBER 19th

USA & CANADA / REST OF WORLD - DECEMBER 17th

Please note these dates are only a guide and do not guarantee delivery in time for Christmas, we recommend to order as soon as possible to avoid dissapointment.

SWEDEN

Free home delivery with Airmee Delivered to your door in 1-2 days

Free delivery to DHL Service Point
Delivered in 1-2 days

DENMARK

Free delivery on all orders over €150
Standard delivery charge / €10
Delivered by DHL Express shipment in 1-3 days

NORWAY

Free delivery on all orders over 1500 NOK
Standard delivery charge / 95 NOK
Delivered by DHL Express shipment in 1-3 days

Norwegian MVA of 25% is applied to all goods at checkout, however other duties and fees may be applied upon arrival in Norway.

UNITED KINGDOM

Free delivery on all orders over £150
Standard delivery charge / £10
Delivered by DHL EXPRESS shipment in 1-3 days

UK VAT of 20% is applied to all goods at checkout and shipments are delivered duty paid.

EUROPEAN UNION

Free delivery on all orders over €150
Standard Delivery Charge / €12
Delivered by DHL Express shipment in 1-3 days

USA

Free delivery on all orders over €150
Standard Delivery Charge / €16
Delivered by DHL Express shipment in 2-5 days

PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE TAX OR IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY. ORDERS OVER $800 ARE LIKELY TO BE LIABLE FOR BOTH TAX AND IMPORT DUTIES.

CANADA

Free delivery on all orders over €150
Standard Delivery Charge / €16
Delivered by DHL Express shipment in 2-5 days

PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE TAX OR IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY.

AUSTRALIA

Free delivery on all orders over 200 AUD
Standard Delivery Charge / 29 AUD
Delivered by DHL Express shipment in 3-7 days

Australian GST of 10% is applied on all orders up to 1000.00 AUD, orders over 1000.00 AUD will not have GST applied and this will be payable upon arrival of the goods in Australia. Please note other duties and fees may also be applied on all orders upon arrival in Australia.

REST OF WORLD

Free delivery on all orders over €150
Standard Delivery Charge / €19
Delivered by DHL Express shipment in 3-7 days

PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE TAX OR IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY OF DESTINATION.

DELIVERY TIMES ARE BASED ON DATE OF DISPATCH.

VAT DISCOUNT

Customers ordering from outside the European Union will receive a 25% VAT discount on their order. This is applied at checkout once you have given your delivery details. To calculate the price with the VAT Discount applied, divide the displayed price by 1.25. Please note this figure is different to simply reducing the price by 25%.

The following countries are not subject to the VAT reduction as local taxes are applied at checkout: UK, AUSTRALIA, NORWAY.

FREE SHIPPING

We are currently offering complimentary worldwide shipping and return.

OUR LEGACY store will sometimes offer a free shipping promotion. When this promotion is offered it will be clearly stated on the OUR LEGACY store site, and will be applied to your order at checkout.

ORDER CONFIRMATION

You will receive an order confirmation by e-mail shortly after placing your order. Please note that during Sale, confirmation time may take up to 5 days.

SHIPPING CONFIRMATION

Your order will be dispatched within 2 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel. Please note that during Sale, dispatch time may take up to 7 days.

SHIPPING AND COLLECTING PACKAGES WITHIN SWEDEN

Orders within Sweden will be shipped with DHL and delivered to your nearest DHL Service Point for collection. Once your parcel has been shipped you will receive the DHL tracking number by email and your parcel can then be tracked on www.servicepointinrikes.se

DHL will inform you by SMS or Email once your parcel has been delivered to the Service Point and is ready for collection.

SHIPPING AND COLLECTING INTERNATIONAL PACKAGES

International orders will be shipped with DHL Express. Once your parcel has been shipped you will receive the DHL tracking number by email and your parcel can then be tracked on www.dhl.com. The package will be delivered to the address you have stated as your delivery address. Since DHL couriers require your signature when delivering the goods, you will have to be present at specified shipping address at the time of the delivery.

During the registration of your OUR LEGACY Store account you will be required to register your personal address information. If you wish us to ship your package to an alternative address please state that address in the checkout process at the OUR LEGACY store. Please note that we cannot deliver to P.O. boxes. Shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches your destination country.

DELIVERY TIME

Swedish orders will be delivered within 1-4 days from the day you received the shipping confirmation.

International orders will be delivered within 2-8 days from day you received the shipping confirmation.

Please note that during Swedish National Holidays and Sale, Orders may take unto 7 days to dispatch.

CURRENCIES

OUR LEGACY store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR or SEK into any other currency.

UNCOLLECTED PACKAGES

Shipping costs for uncollected packages will not be paid by OUR LEGACY store.


RETURNING YOUR ORDER

We are currently offering complimentary worldwide returns

Please register your return here to receive your pre-paid return label.

During 14 days from the delivery of your package you may request to return your order. Unfortunately we are unable to offer exchanges. If you would like to change to a different size or item, a new order must be placed. You must return the OUR LEGACY products to the OUR LEGACY online store's return address in perfect condition. The OUR LEGACY products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. Also, the returns slip that comes with the shipment needs to be completed and enclosed together with the returned products. Returns should be sent to the following address:

FAO - OUR LEGACY RETURNS
c/o KORALLEN AB
ÅLANDSGATAN 10
50441 BORÅS
SWEDEN

Please clearly mark the goods as RETURN on any customs paperwork and declare the correct value of goods. Goods not marked this way or declared at zero value may be subject to delays or import duties.

If you have the possibility to visit an OUR LEGACY flagship store in London, Berlin or Stockholm, you can safely return your online order there. Please make sure the return is within the return policy time frame, with original packaging and original labels attached to the product.

Please note we are unable to accept the return of Sale items in store.

COSTS FOR RETURN

We are currently offering complimentary worldwide returns.
Return labels will be sent once the return is registered here

OUR LEGACY store is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after OUR LEGACY store receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by OUR LEGACY store. Costs for exchanges: Once you have returned the items, OUR LEGACY store will not make any additional charges for shipping in the case of an exchange. Please note that OUR LEGACY store will not refund additional duties, taxes, or any additional charges, that may incur. During sale or promotional offers the policy explained above, will apply, except that OUR LEGACY store will not accept exchanges.

PLEASE NOTE RETURNS CAN TAKE UP TO 10 BUSINESS DAYS TO PROCESS FROM ARRIVAL AT OUR WAREHOUSE. DURING BUSY PERIODS THIS TIMELINE CAN BE LONGER, HOWEVER WE DO ENDEAVOUR TO PROCESS ALL RETURNED ITEMS AS QUICKLY AS POSSIBLE.